Caregiving and Senior Services

ICS offers a variety of Caregiving Services that help registered ICS recipients who are frail, ill or disabled live independently in their own homes, without the need for institutional care.

ICS knows that independence is important to seniors and disabled adults who want to age in the comfort of home. Our volunteers provide essential support services that help accomplish this, while also providing important social contact that helps keep recipients healthy and connected.

Services include:

Transportation / Shopping: Volunteers provide free transportation to recipients who are ambulatory but unable to drive or take public transportation. Volunteers use their own vehicles to drive recipients to destinations such as: medical appointments, the pharmacy, the bank, the post office, and the grocery store. Volunteers also do grocery shopping for homebound recipients who are unable to shop for themselves.

The ICS CARE-A-VAN, a handicapped-accessible van, provides small group shopping trips and food box deliveries.

TeleCARE Reassurance Calls: Volunteer callers make brief reassurance phone calls every weekday morning from 8:00 - 10:00 a.m. to check on the welfare of recipients who may be lonely, depressed or concerned about health issues.

TeleCHAT Afternoon Calls: The TeleCHAT program provides friendly phone calls every weekday afternoon between 3:00 and 5:00 p.m. Calls are made by a team of caring volunteers who provide socialization by chatting with each recipient for 5 to 15 minutes.

Friendly Visiting: Volunteers with good listening skills engage in friendly, in-person conversations with recipients who have limited contact with family, friends and social networks.

Home Repair / Yardwork: Volunteers provide free labor to do minor home repairs or yardwork for recipients who are unable to do the work on their own, have minimal help from family or friends, and are on a fixed income that prevents them from hiring a contractor. The recipient pays for supplies.

Business Help: Volunteers help recipients organize and manage basic business tasks and personal correspondence. They may sort and read mail, assist with paying bills, balance a check book, organize personal papers or transcribe letters.

Companion Sitting: A volunteer keeps company with a recipient who is unable to be left home alone due to a medical condition or disability, so that the recipient’s primary caregiver may leave home to run errands or take time for themselves for a few hours. The volunteer does NOT provide any “hands-on” care (mdeical care, bathing, cleaing, etc).

Volunteers engaged in Caregiving Services programs last year brightened the lives of approximately 1,762 seniors and adults with disbilities.

Do you know a senior or disabled adult who needs help to stay safe and independent at home?
View information on accessing our services

Volunteer Drivers

Various volunteer driving assignments are eligible for mileage reimbursement, made possible by the Regional Transportation Authority and managed by Pima Council on Aging. The reimbursement varies throughout the year depending on funds available. Contact our Volunteer Resources Manager at 520-297-6049 ext. 4217 or or click here to learn about volunteering for Caregiving Services.