Ticketing FAQs

ICS is using a new event management platform for this year’s Empty Bowls, so there are several changes from past years. Here’s what you should know.

Buying Tickets


NOTE: All tickets for Empty Bowls are virtual. Ticket buyers will not receive a printed ticket in the mail or a printable ticket through email. Tickets cannot be added to Apple Wallet.

General Admission Tickets

$35 each

General admission to Empty Bowls begins at 12:00 p.m.

Ticket sales are final. Ticket holders can transfer their unused tickets to others through the online OneCause app.

VIP Tickets

VIP admission begins at 11:00 a.m. VIP tickets are included with all levels of event sponsorships. They cannot be purchased separately.

Raffle Tickets

$5 each
$20 for a bundle of 5

Raffle tickets can be purchased in advance when you buy event tickets, or at the Empty Bowls event. If purchased in advance they will appear on your receipt as a Fixed Price Item. Pre-paid raffle tickets should be picked up at the door during event check-in.

Redeeming Tickets

You will receive an email from ICS Empty Bowls with a link to redeem your ticket(s). If you bought tickets for a group, go online to assign tickets to guests.

STEP 1: Access your account.

On mobile devices: Tap the Account icon in the top left corner of the screen.
On a computer: Click the “My Account” button in the top right corner of the window.
My Account button

STEP 2: Find your tickets.

Select “Tickets/Manage ticket info” at the top of the menu.

STEP 3: Assign each ticket to a person.

Select each ticket in the list (see image below). Enter a name and email address to assign the ticket to that person. Each recipient will receive an email with a link to claim their ticket.
List of event tickets in OneCause

Enter your phone number and address if prompted to do so.

Event Check-in

Get Event Ready

Event check-in will be faster if you manage ticket information—enter/ confirm your email address and phone number—BEFORE arriving at the event.

Enter your mailing address and credit card number to be ready to bid in the silent auction.

Although you might see a QR code in your ticket profile, QR codes are not required for entry. Tickets are virtual and only your name will be needed to check in.

At the Door

Give your name at the door to check in.

  • VIP ticket holders will be admitted at 11:00 a.m.
  • General Admission ticket holders will be admitted at 12:00 p.m.
  • There will be no early admission.

Once inside the lobby, visit the Raffle Tickets table to pick up any raffle tickets purchased in advance. Raffle tickets can also be purchased at that table throughout the event.