Ticketing FAQs

ICS is using a new event management platform for this year’s Empty Bowls, so there are several changes from past years. Here’s what you should know.

Buying Tickets

NOTE: All tickets for Empty Bowls are virtual. Ticket buyers will not receive a printed ticket in the mail or a printable ticket through email. Tickets cannot be added to Apple Wallet.

General Admission Tickets

Pre-Sale: $35 each (January 6th-12th)

General Admission: $40 each (January 13th – Until sold out)

General admission to Empty Bowls begins at 12:00 p.m.

Ticket sales are final. Ticket holders can transfer their unused tickets to others through the online OneCause app.

VIP Tickets

VIP admission begins at 11:00 a.m. VIP tickets are included with all levels of event sponsorships. They cannot be purchased separately.

Redeeming Tickets

You will receive an email from ICS Empty Bowls with a link to redeem your ticket(s). If you bought tickets for a group, go online to assign tickets to guests.

STEP 1: Access your account.

On mobile devices: Tap the Account icon in the top left corner of the screen.
On a computer: Click the “My Account” button in the top right corner of the window.

STEP 2: Find your tickets.

Select “Tickets/Manage ticket info” at the top of the menu.

STEP 3: Assign each ticket to a person.

Select each ticket in the list (see image below). Enter a name and email address to assign the ticket to that person. Each recipient will receive an email with a link to claim their ticket.

Enter your phone number and address if prompted to do so.

Event Check-in

Get Event Ready

Event check-in will be faster if you manage ticket information—enter/ confirm your email address and phone number—BEFORE arriving at the event.

Enter your mailing address and credit card number to be ready to bid in the silent auction.

Although you might see a QR code in your ticket profile, QR codes are not required for entry. Tickets are virtual and only your name will be needed to check in.

At the Door

Give your name at the door to check in.

• VIP ticket holders will be admitted at 11:00 a.m.
• General Admission ticket holders will be admitted at 12:00 p.m.