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Communicating with Difficult People – De-escalating Difficult Situations —
August 30 @ 2:00 pm - 3:30 pm
This 1.5 hr workshop engages attendees with real-life situations and actionable exercises with learning how to communicate in order to de-escalate difficult situations. This workshop is offered in-person at the Northwest ICS Office at 2820 W. Ina Rd or via zoom.