Communicating with Difficult People – De-escalating Difficult Situations

This 1.5 hr workshop engages attendees with real-life situations and actionable exercises with learning how to communicate in order to de-escalate difficult situations. This workshop is offered in-person at the Northwest ICS Office at 2820 W. Ina Rd or via zoom.

To register, sign up here.

If you have any questions or need more information, contact Tandala Kidd at tkidd@icstucson.org