How to Get Help

Emergency Financial Assistance Program

ICS is here to help you in whatever way we can. Here are some things we might be able to help you with; rent/mortgage (past due), utilities, assistance replacing an ID, assistance replacing birth certificate, assistance issuing a gas card, referral for eye glasses. 

IMPORTANT TO KNOW  

• A limited number of applications can be accepted each day.   
• Applications are received in the order in which online forms OR calls are received.  
• We do not have a waiting list.  
• Applications are only open M-Th when funding is available. 
• Applications generally fill up within the first 15 minutes.

HOW TO SUBMIT AN APPLICATION

BY PHONE (520) 297-6049 

Monday through Thursday starting at 9:00 am until the daily quota is filled. 

Calling before 9:00 am won’t work because no one can answer the call. 

 ONLINE click HERE. 

Monday through Thursday starting at 8:45 am until quota for day is filled. 

You will get an IMMEDIATE email confirmation if your form has been received. 

WHAT HAPPENS ONCE YOU HAVE SUBMITTED AN APPLICATION 

Once you have submitted an application, we may call you to get more information so we can help you better. Some types of assistance require meeting income and residency requirements. Once your eligibility is determined, an appointment will be scheduled with a case manager either in person or by phone. We’ll tell you what documents we need to have in order to help.   

ICS Food Banks

The ICS Food Banks operate one permanent and one mobile food bank.

2820 West Ina Road is open Monday – Saturday from 8:00 a.m. – 11 a.m. and Tuesday and Thursday evenings from 5 p.m. – 6:30 p.m. for Pima County residents.  To be eligible, bring a picture ID showing residence in Pima County (or bring a rent or utility bill documenting your name and address). ICS operates as a pantry of the Community Food Bank of Southern Arizona; recipients can receive one monthly emergency allotment from any of the food bank pantry outlets. ICS also offers supplemental items when available.

Food donations can be dropped off at the ICS Food Bank (2820 W Ina Rd), Monday and Wednesday from 8 a.m. to 4 p.m., Tuesday and Thursday from 8 a.m. to 6:30 p.m., and Friday from 9:00 a.m. to 12 noon, and Saturday from 8 a.m. to 11 a.m.

Our Mobile Food Bank has several stops during the week. The full schedule can be found here.

We also have Free Produce Giveaways throughout Tucson that distribute fresh produce as supplies are available. These pop-up produce giveaways are supplemental and do not count toward monthly food allotments. Check our event calendar or check our Free Produce Giveaways page.

Workforce Development Centers

To schedule a consultation for job-searching, resume building or interview support, please call the WFD office or fill out the request form on our Workforce Development Centers page.

INA ROAD OFFICE, 2820 W. Ina Road
Monday through Thursday 9 a.m. to 4 p.m.                                                Friday 9 a.m. to 12 noon

CENTRAL OFFICE, 122 N. Craycroft Road
Monday through Thursday 9 a.m. to 4 p.m.                                                Friday 9 a.m. to 12 noon

Services for Older Adults and Individuals with Disabilities

Senior Services include transportation to medical appointments, grocery shopping, home repairs, light yard work, companion sitting, friendly visiting, and friendly phoning. All services are free and provided by volunteers.

Recipients must be registered by ICS in order to receive services. Registration for services will include both a phone and an in-home interview to determine the services needed. This process may take up to 2-4 weeks to complete…please be patient! Once registered, you call the office to schedule a ride or service request, allowing for 7 days to find a volunteer to assist you.

Call (520) 297-6049 to begin this process. The office is open Monday through Thursday from 9:00 a.m. to 4:00 p.m. and Friday from 9:00 a.m. to 12 noon.

Mobile Meals

Volunteers deliver fresh or frozen meals once per week, to older and disabled adults. Meals are priced on a sliding scale for those who qualify.

Recipients must be registered by ICS in order to receive services. Please call (520) 297-6049 to begin the process. Registration for services may include a phone and an in-home interview. This process is completed in 7-14 business days. Special diets confirmed with a physician’s authorization can be accommodated.