Volunteer Job Descriptions

Volunteer Job Descriptions

Volunteer jobs can be found throughout the many programs and departments of Interfaith Community Services. Here we complied a list of jobs for each department. Click on any job title to learn more about the position.


Client Navigator – assists the Centralized Intake Coordinator by providing compassionate and professional phone support to clients calling for services or community resource information.

Front Desk Reception – answer the telephones, greet guests in the lobby and assess their need, handle any items that need to be picked up or dropped off, and provide minimal administrative support to other departments as needed.


In-Home Evaluator– schedules and conducts in home evaluations for new ICS recipients to help them determine any additional services they may need.

Senior Services Volunteer– assists with daily Caregiving operations as well as help coordinate and implement programs for participants that aim to increase their levels of social support.

Transportation Scheduler– works at an ICS office answering incoming calls for rides requested from participants, and making calls to volunteer drivers.

Transportation Van Driver– drives the ICS Care-A-Van with participants (may be one or more) to the grocery store and or medical appointments.

Transportation Van with Lift– drives ICS Wheelchair van to the grocery store and or medical appointments.

Driver– drives participants in personal vehicle to ICS approved destinations and back to their homes.

Survey Taker– calls participants on the phone and enter response data into our ETO database system.

Survey Taker AmeriCorps– calls participants on the phone with specific survey questions and enter response data into our ETO database system.

Community Outreach

Faith Council Assistant – provides support on the day of Faith Council meetings by helping with setup, tear down, and other things that arise during a meeting.

ICS Ambassador –  represents ICS at community events, sharing up-to-date information on programs, services, and volunteer opportunities.


Gifts of Love – aid in contacting clients, gift distribution/receiving, and general support for the Gifts of Love Program.

Home Sweet Home

Business Helper– helps recipients with vision impairments to open mail, balance their checkbooks, pay bills, organize paperwork, and more as requested.

Companion Sitting– sits with a participant in their home and give the primary caregiver a chance to leave and attend to their own personal needs.

Friendly Phoning– calls a participant 1-4 times a month to chat and provide vital social interaction.

Friendly Visiting– gives the gift their time to visit with a participant. Swap stories and share a laugh as you provide vital social contact.

Home Repairs– helps with minor renovations in participant’s homes.

Telecare– calls participants Monday through Friday between 8-10am for a brief morning health check-in.

Yard Work– helps ICS participants with minor yard work around their homes.

Honoring Our Lives

Coach– meets with an individual or couple to assist in the completion of advance care directives.

Workshop Facilitator– joins an ICS Staff member or volunteer in presenting a community workshop on advance care planning either in person or online.

Mobile Food Bank Hub

Food Distributor– greets clients and places food in their vehicles at Mobile Food Bank distribution sites.

Food Packer– helps the ICS Eastside Mobile Food Bank by preparing food bags that are distributed to clients.

Link2Feed Computer Input– supports the Mobile Food Bank Hub by entering client data into the online database at distribution sites.

Link2Feed Data Input, Eastside– supports the Mobile Food Bank Truck team at a distribution site to enter client information into the computer so clients can receive their monthly allotment.

Van Driver Grocery– drives ICS refrigerated van to nearby grocery stores to rescue product from grocery stores

Mobile Meals

Caridad Route– drives the ICS refrigerated van and pick up food at Caridad Community Kitchen.

Packer– organizes and packs frozen meals for Mobile Meals participants in preparation for driver pick up.

Route Driver Substitute– supports Mobile Meals by filling in when regular route drivers are unavailable.

Route Driver – delivers meals to ICS participants in the northwest Tucson area.

Northwest Food Bank

Bag Bread/Sort Set Up– supports the Food Bank with various activities before food distribution begins.

Check In Runner– interacts directly with recipients at their vehicles, or in person if they walked up (from the bus for example), and runs important identification information to and from the check-in volunteers.

Client Intake– completes information forms online for each client (training required).

Donation Receiving– receives donations after hours of operation.

Evening Volunteer– supports the Food Bank during food distribution hours on Tuesday or Thursday evenings with various tasks.

Food Collection Event Driver– attends collection events with the ICS van to receive food donations and returns the food to the NW Food Bank.

Morning Drivers– picks up donated food from designated locations with the ICS Food Bank Van.

Inside Packer– supports the Food Bank during food distribution hours with various indoor tasks.

Loader– loads food items into recipients’ vehicles as they arrive.

Traffic Monitor– directs incoming traffic to appropriate lane to facilitate traffic flow


Childcare – supervises children ages 1-10+ inside and outside while their mothers attend the monthly Single Mom Scholars meeting.

RESET Presenter– provides a one hour presentation on the life skill topic(s) on which you have professional knowledge to a small group of ICS RESET participants at the ICS Central location

Self-Sufficiency Ally– participates in a 6-month structured program that matches small groups of allies with similar numbers of participants.

Workforce Development– identifies individual client’s needs to help them gain employment.

Repair Person for ICS Central Office

Repair Person  – Travel and assist with small repairs and services regarding office facilities at the Central Office location and occasionally at East Office location.

Volunteer Income Tax Assistance – VITA

Volunteer Income Tax Assistance (VITA)  – There are two main VITA volunteer jobs.

Greeters: Provide check in for guests and make sure they have needed paperwork.

Tax Preparers: Provide online data entry of tax information for guests.