Tax Preparation Assistance

Volunteer Income Tax Assistance


View or print the 2024 informational flyer HERE.

FREE tax preparation for households earning up to $79,000 annually.

Volunteer Income Tax Assistance, or VITA, provides free tax preparation for individuals and families with low to moderate incomes. In addition to this free tax preparation assistance, participants receive help to determine their eligibility for the Earned Income Tax Credit and ensure they get the full tax refund for which they qualify. Returns are electronically filed and most refunds are received in less than two weeks. This service is offered in person.

The program is coordinated by the United Way of Southern Arizona. IRS training is available and required for all volunteers helping with this program. The in-person program will be offered beginning February 7 and runs through April 15. All in-person return preparation is by walk-in only. First come first serve. Our tax preparation sessions will available on Saturdays from 9:00 a.m. to 1:00 p.m. and on Wednesdays and Thursdays from 4:30 to 7:00 p.m. at the Northwest Office (2820 W. Ina Rd).

To find other locations offering this service, please visit:   www.unitedwaytucson.org/vita 

This site also provides the options to visit GetYourRefund, DIY programs and Scheduling an appointment for in-person preparation. It also provides information on what taxpayer information is required.

For a 24-hour hotline to receive up-to-date VITA site information, including days and times of sites, call 1-520-333-5810 or go to www.unitedwaytucson.org

Do your taxes online with VITA:

Volunteer Income Tax Assistance program (VITA) will again offer online support again this year.  VITA offers virtual tax support through Getyourrefund.org. United Way of Tucson and Southern Arizona has teamed up with GetYourRefund.org/uwtsa to help you file your taxes online with the help of certified VITA volunteers.

How it works:

  1. Answer Questions
    You’ll be asked a series of questions about your household
    and finances.
  2. Upload Your Tax Documents
    Securely upload pictures of your tax documents, social
    security card/ITIN, photo ID and picture of yourself
    holding your ID.
  3. Informational Interview
    An IRS-certified volunteer will call to make sure that we
    have everything we need to accurately prepare your tax
  4. Your Taxes Are Prepared
    To ensure accuracy and give you the best refund
    possible, each tax return goes through a quality review
    process with a second IRS-certified volunteer.
  5. Final Review
    Another IRS-certified volunteer will call to review your
    final tax return information. After the call, you’ll be sent a
    password-protected, electronic copy of your tax returns
    to e-sign. With these signatures, we can E-File your
    Federal and State returns.
  6. Get Your Refund
    After your returns are E-filed, all you have to do is wait for
    your refund to arrive! If you have questions after filing, we
    are available to help! Contact us at: Vita@UnitedWayTucson.org

What You’ll Need:

  • Computer or smartphone
  • Access to secure WiFi or data
  • State ID, driver’s license or passport
  • Dependent(s) social security cards/ITIN letters
  • Your tax documents