ICS programs link together to offer more than short-term help; we work with clients to build long-range solutions that promote sustainability.
Upcoming Events & Workshops
United Way Tax Preparation Assistance
Volunteer Income Tax Assistance (VITA)
FREE tax preparation for households earning up to $79,000 annually. Appointments are walk-in.
- Wednesdays: Serving taxpayers from 4:30 pm – 7:30 pm
- Thursdays: Serving taxpayers from 4:30 pm – 7:30 pm
- Saturdays: Serving taxpayers from 9:00 am – 1:00 pm
The program is coordinated by the United Way of Southern Arizona. IRS training is available and required for all volunteers helping with this program. The in-person program will be offered beginning February 2026. All in-person return preparation is by walk-in only. First come first serve. Our tax preparation sessions will available on Saturdays from 9:00 a.m. to 1:00 p.m. and on Wednesdays and Thursdays from 4:30 to 7:00 p.m. at the Northwest Office (2820 W. Ina Rd).
To find other locations offering this service, please visit: www.unitedwaytucson.org/vita
This site also provides the options to visit GetYourRefund, DIY programs and Scheduling an appointment for in-person preparation. It also provides information on what taxpayer information is required.
For a 24-hour hotline to receive up-to-date VITA site information, including days and times of sites, call 1-520-333-5810 or go to www.unitedwaytucson.org
Do your taxes online with VITA:
Volunteer Income Tax Assistance program (VITA) will again offer online support again this year. VITA offers virtual tax support through Getyourrefund.org. United Way of Tucson and Southern Arizona has teamed up with GetYourRefund.org/uwtsa to help you file your taxes online with the help of certified VITA volunteers.
How it works:
Answer Questions
You’ll be asked a series of questions about your household and finances.
Upload Your Tax Documents
Securely upload pictures of your tax documents, social security card/ITIN, photo ID and picture of yourself holding your ID.
Information Interview
An IRS-certified volunteer will call to make sure that we have everything we need to accurately prepare your tax return.
Your Taxes Are Prepared
To ensure accuracy and give you the best refund possible, each tax return goes through a quality review process with a second IRS-certified volunteer.
Final Review
Another IRS-certified volunteer will call to review your final tax return information. After the call, you’ll be sent a password-protected, electronic copy of your tax returns to e-sign. With these signatures, we can E-File your Federal and State returns.
Get Your Refund
After your returns are E-Filed, all you have to do is wait for your refund to arrive! If you have questions after filing, we are available to help! Contact us at: Vita@UnitedWayTucson.org
What You’ll Need:
- Computer or smartphone
- Access to secure WiFi or data
- State ID, driver’s license or passport
- Dependent(s) social security cards/ITIN letters
- Your tax documents